Privacy Policy
Last Updated: May 2026
1. Overview
This Privacy Policy explains how Sylas Weiss Co (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you use the Service.
Sylas Weiss Co is the data controller responsible for your personal information under applicable data protection laws, including the GDPR where applicable.
By using the Service, you agree to this Privacy Policy. If you do not agree, please discontinue use.
2. Information We Collect
We collect the following categories of personal information:
Account Information
- Name
- Email address
- Authentication identifiers (e.g., Google OAuth ID)
Contact Information
- Email address
- Phone number (if provided)
Transaction Information
- Order history
- Items purchased
- Payment amounts (processed via third-party providers)
- Order timestamps
Shipping Information
- Shipping address
- Billing address (if applicable)
Technical Information
- IP address
- Device and browser information
- Usage and interaction data
3. How We Use Information
We use personal information to:
- Provide and operate the Service
- Process and fulfill orders
- Send transactional communications (e.g., confirmations, receipts, updates)
- Provide customer support
- Improve, secure, and analyze the Service
4. Legal Bases for Processing (GDPR)
If you are located in the EEA or UK, we process your personal information under the following legal bases:
- Performance of a contract
- Legitimate interests (e.g., fraud prevention, service improvement)
- Compliance with legal obligations
- Consent (e.g., marketing communications where required)
5. Marketing Communications
We will only send marketing or promotional emails if you have explicitly opted in where required by law.
- You may unsubscribe at any time using the link in any marketing email
- Transactional emails are sent regardless of marketing preferences
- We do not sell personal data
6. Data Sharing
We share personal information only with service providers necessary to operate the Service, including:
- Supabase (authentication and database hosting)
- Resend (email delivery)
- Payment processors (e.g., Stripe, if used)
- Hosting and infrastructure providers
These providers are contractually restricted from using your personal information for their own purposes.
7. Cookies and Tracking
We use cookies and similar technologies to operate the Service, analyze usage, and improve performance. Where required by law, we obtain consent before using non-essential cookies.
You may control cookies through your browser settings.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide the Service
- Fulfill legal and tax obligations
- Resolve disputes
- Enforce agreements
When no longer required, data is deleted or anonymized unless legally required to retain it longer.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing
10. Data Security
We implement reasonable technical and organizational safeguards to protect your data. However, no system is completely secure.
11. International Transfers
Your information may be processed in countries outside your jurisdiction, including the United States.
12. Changes
We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated version.
Contact
For questions about these Terms or Privacy Policy, contact:
support@sylasweiss.com